T-QUAL allows you to make more informed choices when selecting your tourism experiences.
South Australian tourism businesses on this site that feature the T-QUAL tick are quality assured. Trust the Tick! Read More
This website features T-QUAL endorsed tourism products and experiences that participate in the quality assurance programs administered by the South Australian Tourism Industry Council.
The T-QUAL tick is the national symbol recognising those tourism accreditation, rating and certification programs which meet the national quality assurance standards - this includes the Australian Tourism Accreditation Program (ATAP); Ecotourism Certification and Respecting Our Culture Certification.
The T-QUAL tick and these individual quality assurance programs are your assurance that your expectations will be met.
T-QUAL aims to raise consumer awareness of the quality assurance programs that operate within Australian tourism. T-QUAL highlight those tourism operators that make a verified commitment to meeting quality standards including independent onsite inspections.
*Please note: All bookings made through this website are direct with the operator.
The Australian Tourism Accreditation Program (ATAP) certifies tourism businesses that meet specific quality assurance criteria ensuring they are committed to exceeding consumer expectations with great customer service and the highest standards of business practice. All ATAP accredited businesses undertake regular onsite audits to ensure compliance.
To be ATAP accredited businesses must complete the following:
Tourism operators in Australia who have their tour, attraction or accommodation accredited under the ECO Certification Program can genuinely claim to provide authentic ecotourism product
Ecotourism Australia's ECO Certification is a globally recognised program that provides certification based on business, environmental, social & cultural sustainability.
Businesses can achieve three levels of Ecotourism Certification:
The tourism experience takes place in a natural area and leaves minimal impact on the environment.
The tourism experience takes place in a natural area and offers interesting ways to learn about the environment the business uses resources wisely, contributes to the conservation of the environment and helps local communities.
The tourism experience is one of Australia's leading and most innovative ecotourism products, provides an opportunity to learn about the environment and is also committed to achieving best practice when using resources wisely, contributing to the conservation of the environment and helping local communities.
To achieve Ecotourism certification a business must complete the following:
The Respecting Our Culture (ROC) Program was developed by industry and Aboriginal Tourism Australia (ATA). Ecotourism Australia's ROC certification ensures certified tourism experiences meet professional and sustainable standards and operate with respect for Indigenous cultural heritage.
To be ROC certified businesses must complete the following:
Climate Action Certified businesses have a verified commitment to sustainable business practices and to addressing climate change by reducing their level of carbon emissions.
The Climate Action Certification Program was developed by Climate Action Australia, the Great Barrier Reef Marine Park Authority and the South Australian Tourism Commission. It is designed for all sectors of the tourism industry and for aligned businesses both large and small
Tourism businesses can achieve three different levels of Climate Action Certification:
Climate Action Business
Businesses have undertaken a set of adaption and emissions reduction actions but are not necessarily measuring their carbon footprint.
Climate Action Innovator
Businesses have undertaken a set of adaption and emissions reduction actions and are auditing and measuring their carbon footprint.
Climate Action Leader
Businesses have incorporated strategic climate change responses across all relevant levels of business planning and operations. They are measuring and auditing their carbon footprint via a credible system and have undertaken an advanced level of adaptation, emissions reduction and offsetting actions and are working towards becoming carbon neutral.
To become Climate Action Certified businesses must complete the following:
Only T-QUAL endorsed Climate Action Certified businesses are displayed on this website.
The South Australian Tourism Awards cover all types of tourism experiences, from five star international hotels to bed and breakfasts, festivals, events and wineries.
The Awards recognise the most outstanding tourism experiences in South Australia with a passion and commitment to excellence and innovation.
Only T-QUAL endorsed SA Tourism Award winners and medallists will display the T-QUAL logo on this website.
Entrants must meet criteria on the following areas:
Product – general overview
Business Planning – financial viability, risk
Marketing – strategies, responsible depictions of experiences
Customer Service – training skill development, customers with special needs
Sustainability and innovation – environment, culture, community, business improvement